FAQ

General Questions

What is the Difference Between a Wall Mural and Wallpaper?

Wall Mural is a large-scale image or design that is custom-made to fit your exact wall dimensions. Each mural is printed as one cohesive image, allowing for a striking, seamless look on any wall. Wall murals are perfect for those looking to create a unique feature wall with a custom or specific design, such as landscapes, abstract art, or custom graphics.

• Custom sizing: You enter your exact wall measurements, and we print the mural to fit your wall perfectly.

• One continuous design: No patterns or repetition; each mural covers the entire wall with one cohesive image.

• Ideal for feature walls: Great for creating a bold statement in any room, office, or commercial space.

Wallpaper, on the other hand, comes in rolls and is typically designed with repeating patterns or textures. You purchase wallpaper by the roll, and the design is repeated across the surface, making it ideal for covering large areas with a consistent look. It’s a versatile option for adding texture, color, or patterns to a room.

• Sold by the roll: You buy rolls of wallpaper, and the pattern is repeated throughout the surface.

• Repetitive patterns: Unlike murals, wallpaper features designs that repeat across the wall, such as geometric patterns, florals, or textures.

• Great for full-room coverage: Perfect for applying the same design throughout an entire room for a cohesive look.

Which Material Should I Choose?

Traditional / Paste-the-Wall / Non-Woven
This material features a smooth textured finish and is made from a blend of cellulose and synthetic fibers. Non-woven material offers superior durability and is resistant to shrinking and tearing, ensuring a stable and long-lasting application.

Peel-and-Stick / Self-Adhesive / Fabric
This lightly woven, textured material is made from 100% polyester. Unlike standard vinyl, this is reinforced with polyester fabric, providing a more durable, shrink and tear resistant application.

Will the Material Stick to Textured Walls?

We recommend applying our wall murals and wallpapers to smooth wall surfaces for the best results. If your walls have a light texture, such as orange peel or knockdown, it should still work however some texture may show trough the material depending on how rough is the surface.
We recommend you try out a sample first. If you have any questions or concerns, mail us at contact@wallartiful.com

Should I Order a Sample?

We highly recommend ordering a sample before committing to a full wall mural or wallpaper. Every space has different lighting, wall textures, and environmental factors that can affect how a design looks in your home. Ordering a physical sample is the best way to ensure the color and texture match your expectations.
Also Colors may appear slightly different on your monitor, phone, or tablet due to screen settings, so a sample allows you to see the true color in your specific space before making your final decision.

Can You Customize an Existing Design?

Yes, we offer the ability to customize an existing design.
If you love a design but need adjustments in color, scale, or specific elements, we can work with you to tailor it to your preferences.

How to Request Customization:

  1. Contact Us: Reach out to our design team at support@wallartiful.com with your customization request. Include details like wall dimensions, desired adjustments, and any specific preferences you have for the design.
  2. Design Review: Our team will review your request and provide you with a proof of the customized design.
  3. Approval and Printing: Once you approve the design, we will begin the printing process, ensuring it’s made exactly to your specifications.

Shipping & Return

Production and Shipping

After you place your order, we typically begin manufacturing the next business day. The delivery times listed below include both production and shipping durations. All of our products are crafted and shipped from California, USA. Once your order has been dispatched, you will receive an email with tracking details.

  • Production days 1-2 working days
  • Delivery US 2-5 working days
  • Delivery Rest of the world 6-10 working days

Return and Exchange Policy

At Wall Artiful, all of our products are custom made to your specific order, so we do not offer returns or refunds except in cases where the item arrives damaged or defective. It’s important to double check your measurements before placing an order, as we cannot process returns or refunds due to incorrect measurements. Please ensure that your order details are accurate to avoid any issues. If there are any issues with the order contact us with your order number at: support@wallartiful.com